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122 reviews
Very good people answer all my questions if they don’t know they will back with answer I’m very satisfied with personal at ranch o Bellagio specially the kitchen manager very professional and she will accommodate me with all my necessities in regards of my food . She has very beautiful personality and her staff too 🥰🥬thank you for the service well done .
.my mom was this place I was content with there service they provided food service itz good ,specially when she is in speciet diet on nutrition ty 😉
My dad has been there 24 hrs. The facility and staff are great. Everyone seems very kind. The inside of the facility is well maintained and staff is communicative when I call. I want to thank the kind, hard working staff at Rancho Bellagio for making my dad’s transition from the hospital to here seamless.
I’d like to express myself personally to the dietary staff at Rancho Bellagio for doing such a great job accommodating my strict renal dietary menu. The kitchen staff goes over and beyond their duties allowing for this strict diet. Thank you so much for always being here for me.
Just wanted to express how amazing this has been for us and our family, starting with admissions Natalie was so great and answered all my questions, food has been wonderful as well, Dorian has been great, social worker Alex always making sure we have everything, and activities Laura always has my grandma entertain .
So, this is a little long but worth reading I was at this facility for about 4 months (October ‘25- February ‘26)following a very bad accident. My experience was for the most part AMAZING. There was a resident that’s not great to ANYONE and the food is lacking( not the kitchen staffs fault, they’re fantastic- all of them- it’s lack of STATE FUNDING). Now let’s get to the reason of my post. Alex helped me get EVERYTHING situated and set up for permanent disability which was so helpful. I was not walking when I got there, they had told me I likely wouldn’t without assistance forever, BUT ‘they’ didn’t know I hade Henry and Wynn- exceptional PT and I had a lot of fight. I worked hard at PT and listened. I took my first steps there with Wynn- I still have the video. Now to the nurses, the ones who changed my pamper ( we all know it’s not a brief! It’s a Huggies! 🤣), bathed me, gave me comfort, told me to fight, kept me strong and held me when the trauma and blood thinners made my hair fall out( Sabrina- thank you- at my worst moment you just held me, let me cry, told me everything was going to be ok- and you were right) Shelby, Shelby was my rock, she kept me going when I was down, as a former nurse I do not say this lightly, she’s an amazing caregiver. Rancho Bellagio is lucky to have her. She’s a wonderful, attentive asset. She kept me laughing and smiling and that helped me when I was in pain. I am so grateful for you. You have a place in my heart forever. I hope life and RANCHO are treating you right. Alyson- a great nurse with a great future ahead. She’s a strong caring funny attentive caregiver as well. Olivia, Adrienne, Lisa and Z, all of you. I had amazing care. I was there when they were so short staffed it was ridiculous! This team named held that place together. I hope they are all appreciated. Thank you all from the bottom of my heart.
i wanted to inform you thank you for helping my mother Elsa ruiz to recover from being sick and helping her to walk again and I’m happy to have her at home now with me and we will take care of her I’m happy she is release
This place sucks! Let’s start with the food! Hooooooly! I haven’t had powdered eggs since the Army! They were cubed and slimy! Just like I remember them! I asked for a sandwich and it was two slices of bread and one slice of turkey. That’s it. Like what are you even doing? I haven’t even eaten the food since I got here, and have been getting Uber Eats to survive lol Anyway, last day and it’s day 5. I’m still waiting on them to do my belongings inventory. Nobody settled me in at all and the welcome and overall stay was just super lame. They didn’t even know I was coming when I got here smh. The thing that pmo the most about this place, is that it charges the Department of Veterans Affairs for daily rehab. Big money! $$$$ Not once! Not one time! Did I get ANY rehab. Despite them even telling me I would! Absolutely insane work to charge for this! I WILL be reporting this to the VA and will actively work to end your contract so you will no longer be able to steal from US taxpayers. Don’t be fooled by the fancy name and exterior. It’s all to trick you into dumping your family member here. This place sucks! Especially the food! They are super cheap!! For $2,000+ a day, I expected so much more! RIP taxpayers 🥀 The administration is destroying this place. Take your VA contract seriously and get a clue!!
Top notch, professional and So Very Friendly. Each & Everyone I encountered did their very best to make my stay a better one.The rehabilitation staff guide you through each step with safety and compassion. The food is healthy and pretty Good too! Should I find myself in need for a place to recuperate after a procedure, Rancho Belagio is first on my List.
Business response 8 months ago
Business response 9 months ago
I was a patient here from December to January and I had a wonderful stay here. I would recommend this place to anyone and I would definitely come here again. The staff here is amazing and I loved this place and the people.
Business response 9 months ago
I have been here almost a year, and this place has saved my life more than once. Reading some of the reviews I’ve seen some Negative ones on the food. The management staff here is awesome. Dorian, the kitchen manager, is more than willing to meet with anyone to customize their menus to their likes and dislikes. They also have an alternative menu for lunch and dinner If what’s on the printed menu doesn’t sound appealing. This place has gone far above and beyond to make sure every patient is taken care of and happy. All you have to do is ask.
Business response 9 months ago
I brought my uncle here. The staff was amazing . Alot of communication. I recommend this facility to anyone
Hard to find entrance and reception doesn’t answer phone
Since I’ve been here, I’ve been treating nothing but nicely. I love it here. It’s like a second home thank you Rancho Bellaggio for your services.
I like to share that yesterday i had the care plan with the Directors of this nursing facility and they all explain very good the care of my husband and i was extremely satisfy with the care his receiving from the housekeeping, nutrition, activities, social workers and nursing department etc. many many thank you to all of you 🙏🙏
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