Rancho Bellagio Post Acute Reviews

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Get some of your questions answered as you read reviews about Rancho Bellagio Post Acute. Our residents and their loved ones have impactful testimonials and insights about their experiences at Rancho Bellagio. Our top-of-the-line facility and our dedicated care teams can help you find health and healing. Read reviews or write one of your own!

All Reviews

3.9

115 reviews

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Profile photo of Don
2 days ago

This place sucks! Let’s start with the food! Hooooooly! I haven’t had powdered eggs since the Army! They were cubed and slimy! Just like I remember them! I asked for a sandwich and it was two slices of bread and one slice of turkey. That’s it. Like what are you even doing? I haven’t even eaten the food since I got here, and have been getting Uber Eats to survive lol Anyway, last day and it’s day 5. I’m still waiting on them to do my belongings inventory. Nobody settled me in at all and the welcome and overall stay was just super lame. They didn’t even know I was coming when I got here smh. The thing that pmo the most about this place, is that it charges the Department of Veterans Affairs for daily rehab. Big money! $$$$ Not once! Not one time! Did I get ANY rehab. Despite them even telling me I would! Absolutely insane work to charge for this! I WILL be reporting this to the VA and will actively work to end your contract so you will no longer be able to steal from US taxpayers. Don’t be fooled by the fancy name and exterior. It’s all to trick you into dumping your family member here. This place sucks! Especially the food! They are super cheap!! For $2,000+ a day, I expected so much more! RIP taxpayers 🥀 The administration is destroying this place. Take your VA contract seriously and get a clue!!

Profile photo of Eddie Gibbons
Eddie Gibbons on Google
5 days ago

I hope the VA stops working with these people. That’s all I have to say.

Profile photo of Jeremy Rhodes
Jeremy Rhodes on Google
19 days ago

very nice place and nice pens i like them in blue black ink thank you for taking care of my mom elsa ruiz I’m hoping she is at home with her son soon i love her have her call me today please

Profile photo of David
27 days ago

Top notch, professional and So Very Friendly. Each & Everyone I encountered did their very best to make my stay a better one.The rehabilitation staff guide you through each step with safety and compassion. The food is healthy and pretty Good too! Should I find myself in need for a place to recuperate after a procedure, Rancho Belagio is first on my List.

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adrianna mccoy on Google
4 months ago

Business response 3 months ago

Adrianna! Thank you so much for the 5-star review. – Carson McCusker, Administrator
Profile photo of Rochelle Wert
Rochelle Wert on Google
4 months ago

Business response 4 months ago

Hi Rochelle! We appreciate the 5-stars review you left us. We will continue to deliver the best possible quality care to you during your stay! – Carson McCusker, Administrator
Profile photo of Larry Trumbo
Larry Trumbo on Google
4 months ago

I was a patient here from December to January and I had a wonderful stay here. I would recommend this place to anyone and I would definitely come here again. The staff here is amazing and I loved this place and the people.

Business response 4 months ago

Hi Larry! Thank you for taking the time to leave us a 5-stars review. We’re so happy to hear that you had a wonderful stay at our facility. We’re so privileged that you trusted us to take care of you. Have a great rest of your week! – Carson McCusker, Administrator
Profile photo of Joseph Cabrera
Joseph Cabrera on Google
4 months ago

I have been here almost a year, and this place has saved my life more than once. Reading some of the reviews I’ve seen some Negative ones on the food. The management staff here is awesome. Dorian, the kitchen manager, is more than willing to meet with anyone to customize their menus to their likes and dislikes. They also have an alternative menu for lunch and dinner If what’s on the printed menu doesn’t sound appealing. This place has gone far above and beyond to make sure every patient is taken care of and happy. All you have to do is ask.

Business response 4 months ago

Hi Joseph! Thank you for taking the time to leave us a 5-stars review. We will continue to do everything we can to deliver the best quality care to you during your stay with us. – Carson McCusker, Administrator
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Patricia Collins on Google
5 months ago

I brought my uncle here. The staff was amazing . Alot of communication. I recommend this facility to anyone

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Amber Macy on Google
9 months ago

Hard to find entrance and reception doesn’t answer phone

Profile photo of Jay Chavera
Jay Chavera on Google
9 months ago

Since I’ve been here, I’ve been treating nothing but nicely. I love it here. It’s like a second home thank you Rancho Bellaggio for your services.

Profile photo of Mari Hurtado
Mari Hurtado on Google
1 year ago

I like to share that yesterday i had the care plan with the Directors of this nursing facility and they all explain very good the care of my husband and i was extremely satisfy with the care his receiving from the housekeeping, nutrition, activities, social workers and nursing department etc. many many thank you to all of you 🙏🙏

Profile photo of Cely Aguilar
Cely Aguilar on Google
1 year ago

Itsfor the kitchen they very clean there food is real good and I am diabetic so they take there time and please us in anything we need

Profile photo of Mike Pitts
Mike Pitts on Google
1 year ago

100 days I’m going home.so I would recommend RB professional clean unbelievable staff top notch to my 3 main cna Anita Helen marybelle you made my stay great you are true pros you will be in my heart forever thank you .my main lvn channa lily Jacob claudia thank you RN Faye Angie lyka cherrie thank you house keeping lupita Yolanda chuy thank you.as hard as being in rehab is the whole team made my experience very good the op pt team you you made me sore lol social services thank you finally the 1 complaint is the dietary dept. You need to really look at it grilled cheese for dinner doesn’t work fresh is good out of a can well I need not say Thank you again I’ll never forget any of you Mike Pitts B-2 Omg wound care Roxy Miguel daisy what a amazing group thank you to anyone I forgot thank you

Business response 1 year ago

Mr. Pitt thank you so much for the opportunity and pleasure of caring for you and choosing Rancho Bellagio to be part of your journey and recovery. Wishing you the best!
Profile photo of Torrie King
Torrie King on Google
1 year ago

My husband is nearing the end of his 3 months at Rancho Bellagio. It is very hard to depend on others to care for a loved one. Having kind, loving, dedicated people is essential! While I only have positive things to say about his stay there. It’s the people who work there that make the difference. His CPAs and nurses are wonderful. Chana makes sure to call and update me every shift. She greets me with a smile every time I visit. Lilly and Jacob are great too. The therapists who provided both physical and occasional therapy for my husband continually encourage and support him to improve his health. As it’s time to move on, his social worker, Alejandro is working hard to find the perfect next step placement. I never once had a negative conversation or interaction with any member of the staff. The facility is very clean and well maintained. The activities available look fun and inviting. The meals are varied, look appetizing, smell and taste delicious. If my husband ever requires a skilled nursing facility in the future we would definitely return to Rancho Bellagio.

Business response 1 year ago

Thank you for the positive feedback. We are honored to have been part of Mr. King recovery and journey. We wish you both the best.
Profile photo of Alfredo Avalos
Alfredo Avalos on Google
1 year ago

The service provider in kitchen is good and is willing to work with me. Any issues I have, supervisor Dorian is very helpful. They monitor my weight also. Thank you.

Business response 1 year ago

Thank you for your kind feedback!
Profile photo of Sharon
1 year ago

Business response 1 year ago

Thank you for taking the time to leave your review of our facility. We apologize that our services were not to your satisfaction. We have documented your feedback and have notified the management team. We invite you to contact our administrator at (951) 363-5434 if you have any additional concerns or details to share.
Profile photo of Angel Nava
Angel Nava on Google
1 year ago

I’m a resident of this facility I enjoy the meals they serve my favorite is toast beef and they had an amazing turkey dinner and all familys enjoyed I am very grateful to be here and meeting great people

Business response 1 year ago

Thank you for your kind feedback!
Profile photo of Rosie Fuentes
Rosie Fuentes on Google
1 year ago

It’s extremely difficult to get ahold of someone over the phone despite leaving voicemails. In order to get any questions answered, you have to visit the actual facility; staff is fairly friendly.

Business response 1 year ago

Good morning We appreciate your feedback. We apologize for any inconvenience. We will have our team address this matter. Thank you

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Birdeye provides customer experience and online reputation management related products and services. The reviews on this page were provided by patients and/or family members who submitted a review or survey regarding their stay at our facility. These reviews are submitted via Google, Facebook, Yelp, Caring.com, NursingHomes.com, Bing, etc. All names and other PHI (personal health information) has been removed per HIPAA privacy guidelines. Reviews are screened for PHI, helpfulness, and other guidelines prior to publishing on this website. All content available on this website is protected by copyright and other intellectual property laws.